Shipping Policy

We’re excited to get your order to you as quickly as possible! Below you’ll find everything you need to know about our shipping process.

Processing Time

  • Orders are processed within 1–3 business days after payment is confirmed.

  • You’ll receive a tracking number by email as soon as your order has shipped.

Shipping Times

  • United States: 7–15 business days

  • Canada, UK, Australia & EU: 7–20 business days

  • Rest of World: 10–25 business days

(Shipping times may vary slightly depending on your location and local postal services.)

(Most of our items ship from the US via USPS/UPS. A small number of products may ship directly from our overseas warehouse with international tracking to help keep prices affordable. Tracking may take 2–3 business days to update after shipment.)

Order Tracking

Every order comes with a tracking number so you can follow your package every step of the way.

Delays

We always do our best to deliver on time. However, factors outside our control (customs delays, postal strikes, etc.) may occasionally affect delivery times.

Questions?

If you have any questions about your order or shipping, just reach out to us at email.us@cellplug.us — our team is here to help.