Terms and Conditions

Terms & Conditions

Welcome to CellPlug. By accessing or using our website and services (the “Services”), you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

1. About CellPlug

CellPlug operates this website and store to provide you with curated phone accessories, including cases, chargers, screen protectors, and related products. CellPlug is powered by Shopify, which provides the platform and hosting services.

2. Eligibility

By using our Services, you confirm that you are at least the age of majority in your jurisdiction and have the legal capacity to enter into a binding agreement.

3. Account Responsibilities

  • You are responsible for maintaining the confidentiality of your account information, including your username, password, and payment details.

  • You agree to notify CellPlug immediately of any unauthorized use of your account.

  • You may not use another person’s account without permission.

4. Ordering & Payment

  • All orders are subject to availability.

  • Prices and promotions are subject to change without notice.

  • Payments are processed securely through Shopify and our payment partners.

5. Shipping & Delivery

  • Standard shipping times:

    • U.S.: 7–15 business days

    • Canada, UK, Australia, EU: 7–20 business days

    • Rest of world: 10–25 business days

  • Tracking information will be provided when available.

  • Shipping delays may occur due to customs, holidays, or carrier issues; CellPlug is not liable for delays beyond our control.

6. Returns & Refunds

  • Defective or damaged items may be returned within 30 days for a replacement or refund.

  • Small, low-cost items (chargers, cables, screen protectors) do not require returns; refunds or replacements will be issued at CellPlug’s discretion.

  • Items must be unused and in original condition unless defective.

7. Intellectual Property

  • All content on the CellPlug website, including text, images, logos, and designs, is owned by CellPlug or its licensors.

  • You may not copy, reproduce, or distribute our content without written permission.

8. Limitation of Liability

  • CellPlug is not responsible for indirect, incidental, or consequential damages arising from your use of the Services or products purchased.

  • Our total liability to you, in any case, will not exceed the purchase price of the item(s) purchased.

9. Product Information & Accuracy

  • CellPlug strives to ensure accurate product descriptions, images, and specifications.

  • Slight variations may occur due to photography, monitor display, or supplier differences.

  • CellPlug is not liable for minor discrepancies.

10. Governing Law

These Terms & Conditions are governed by and construed under the laws of the United States and your state of residence. Any disputes will be resolved in accordance with applicable law.

11. Contact Information

For questions regarding these Terms & Conditions, orders, or other inquiries, please contact.                                                                                                                               Email: email.us@cellplug.us